Drawer

Warranty tracking that actually works

The dishwasher dies at month eleven of a twelve-month warranty, and the repair gets paid out of pocket anyway — because the receipt is a thermal-paper ghost in a kitchen drawer. The warranty worked. The tracking failed.

A warranty tracker only earns its name if it solves the actual failure, and the actual failure is almost never the coverage. It's that at the moment something breaks, nobody can answer three questions fast: when did we buy this, where's the proof, and is it still covered? Answer those in under a minute and warranties turn from theoretical protection into money.

What you're probably covered by right now

  • The manufacturer's warranty — commonly a year on electronics and small appliances in the US, often longer on major appliances and specific parts (compressors, drums, motors sometimes carry 5–10 years, buried in the manual).
  • Statutory protection — in the EU, goods carry a legal guarantee of at least two years regardless of the sticker; the UK's consumer law lets you pursue faulty-goods claims for years. The printed warranty is often the floor, not the ceiling.
  • Your credit card — many cards quietly add up to a year past the manufacturer's warranty on purchases made with the card. Fewer people claim this than qualify for it, roughly because nobody remembers which card bought the fridge. The receipt answers that too.
  • Extended warranties you paid for — which are only worth their price if you can find the contract when the thing breaks. Unfindable coverage is a donation to the retailer.

Why receipts are the weak link

Proof of purchase is the whole game in a claim — and modern receipts are engineered against you. Thermal paper fades to blank in months. Email receipts drown under four years of promotions. Registration cards get filled in for one appliance in ten. The information exists at purchase time and decays from there, which points to the only rule that matters:

Capture the receipt on the day you buy, or accept that you probably never will.

A system that survives real life

  • One home for everything. Paper receipt: photograph it before it leaves your hand. Email receipt: forward it to the same place. A system with two homes has zero homes.
  • Record the end date, not the purchase date. “Bought March 2026” makes you do math during a breakdown. “Covered until March 2028” is an answer.
  • Set the reminder at capture time — a nudge shortly before coverage ends. That's when you run the appliance hard, claim the niggling fault you'd been ignoring, and decide about extensions with time to think.
  • Make it household-visible. The person home when the washer floods is rarely the person who bought it. Coverage only one person can prove is coverage the family half-has.

You can run this in a spreadsheet and a shared calendar, and honestly, that beats what most households have. The discipline it demands — capture at purchase, every time, forever — is exactly where DIY systems die.

Where Drawer fits

This is Drawer's home ground: snap or forward the receipt once, and it reads the merchant, the amount, and the coverage window, files it, and reminds you before the warranty ends — visible to the whole household, findable by asking “is the fridge still covered?” in plain words. Private beta; join the waitlist.

Questions people actually ask

Do I need to register a product for the warranty to count?

In the US, generally no — the manufacturer's warranty stands with proof of purchase, and registration is mostly a marketing channel. Where it genuinely helps: safety recalls reach you, and some extended or promotional coverage does require it. The receipt matters more than the card.

A faded thermal receipt is all I have. Am I out of luck?

Often not. The card statement showing the purchase, the retailer's own records (many can reprint with a rough date and the card used), or an order confirmation email can each serve as proof. Then photograph what survives — decay only runs one direction.

Are credit card warranty extensions real or fine print?

Real, with conditions: the purchase must be on that card, claims need the receipt and sometimes the card statement, and coverage caps vary. People miss them mainly by forgetting which card bought the appliance — which is, again, a receipt-keeping problem.

Never let a document surprise you

Drawer reads your household's paperwork, remembers every date inside it, and reminds you before anything expires — insurance, passports, warranties, all of it. Free for your first 10 documents.

Private beta · encrypted at rest, keys in hardware security modules · never used for training · full export any time